Unaccompanied migrant youth (UMY) must cope with adversities before, during, and after their flight to Austria without adult relatives. Mental health support could contribute to promoting resilience in UMY and help them to cope with their adverse situation; however, despite increasing evidence that technology could make mental health support more accessible, there is a lack of knowledge regarding how to design technology-enabled resilience support for this vulnerable and marginalized population. This project explores how to potentially support resilience promotion in UMY with the help of technology. I use qualitative and design methods to (1) gain a deep understanding of the context of UMY in Vienna, Austria; (2) identify pathways to integrate technology-enabled resilience support; and (3) explore possibilities to design technology-enabled support for this space. The findings highlight a complex interplay among social-ecological factors in supporting and hindering resilience promotion that cannot be ignored when designing technology-enabled resilience support for this context. Otherwise, the technological solutions could not be as supportive as possible and even fail to provide support. Thus, the outcome of this project proposes and exemplifies a shift from an individual to a social-ecological approach to researching and designing technology-enabled resilience support. The first outcome of this project is a descriptive account mapping the social-ecological factors such as macro-systemic factors (e.g., legal policies) and micro-systemic factors (e.g., social and physical factors in the everyday living situation) that support and hinder resilience. The second outcome of this project is a map of potential pathways and possibilities for technology-enabled resilience support in this context, which is presented as part of a design framework. This design framework focuses on two main pathways to integrate technology-enabled support for UMY in this context: through direct technology-enabled support for UMY and by supporting resilience in UMY through their mentors. The thrid contribution of this project is an understanding of how to apply the design framework to the research and design of technology-enabled support for this and other contexts, such as low- and middle-income countries. The framework could help researchers to develop technological solutions that are capable of integration into the social-ecological interplay and relations. The design examples resulting from this project instantiate some possibilities of technology-enabled resilience support for UMY and could be further developed and evaluated in future studies.
TEAM (Technology Enabled Mental Health for Young People), is a 4-year Innovation Training Network (ITN), funded by the European Union’s Horizon 2020 programme under the Marie Skłodowska-Curie actions initiative. There has been considerable research and many commercial products for improving physical health. However, the use of technology to support mental health lags far behind. The aim of the training network is to deliver new applications and technologies that support rapid, large-scale early assessment, prevention and treatment of mental health issues in young people.
